Integrations:
Gallagher
Combining Zenitel’s intercom devices with Gallagher’s robust Command Centre platform delivers security teams with complete control and flexibility at their facility. By enabling everyone to hear, be heard and be understood, every time and everywhere, Zenitel audio solutions provide a crucial element that drives efficiency alongside safety security of assets and people.
Easy integration and configuration
In Gallagher’s Command Centre, Zenitel intercom stations are added as SIP devices. This enables incoming calls to be routed to workstations and at the same time allowing workstations to call out to intercom stations.
On the Zenitel intercom stations the DAK key is configured to call the IP address of the Gallagher server, so calls are routed to Command Centre. No other configuration is required.
Features from operator workstation
- View intercom stations and statuses in the CommandCentre interface
- Signals that an incoming call is waiting
- Answer call via map viewer or intercom viewer
- Calls can be placed on hold
- Calls can be transferred to other operators
- Alarm if intercom stations offline/disconnected
Tested
Zenitel and Gallagher have worked in partnership prior to the launch of Command Center 8.80 to ensure a seamless integration