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ELCA ACS Srl: Experience and Expertise for Meeting Complex Communication Needs

Safety and security of naval, civil vessels, and offshore installations depend on the reliability of critical communication solutions. ELCA ACS Srl has gained extensive experience in delivering cutting-edge products tailored to the specific customer requirements in the maritime sector.

The Maritime Team of ELCA ACS Srl.
Photo: ELCA ACS Srl © 2023

Based in Concorezzo, Italy, ELCA ACS Srl boasts a long experience in distributing, designing, and providing technical support of Intercom and Talk-Back systems, PAGA, IP-DECT, Master-Clock, CCTV and IPTV solutions for the maritime market. The company has been a trusted Zenitel partner for over 35 years and is recognized as our Center of Excellence for Italy. This time, we have the opportunity to inquire about ELCA ACS Srl’s insights on our collaborative projects and the company's perspective on the future of critical onboard communication systems.

Tell us about your company, your specialization, and expertise in the maritime market.

ELCA ACS Srl is a trading company founded in 1992. We specialize in communication systems and industrial components for marine, security, healthcare, transportation and industrial applications. With extensive expertise in these markets and long-term cooperation with the leading manufacturers, our company delivers top-notch services for our customers. We provide advanced products (and all necessary technical support) tailored to customer needs. ELCA ACS Srl ensures an excellent customers experience throughout all project phases, from an initial offer to post-sale support.

Our collaboration with Zenitel spans over 35 years, and since April 2021, we have been selected as Zenitel Center of Excellence in Italy. Through such close collaboration, our team has gained deep technical knowledge of Zenitel products, guiding customers to select and deploy optimal solutions. As  Center of Excellence, ELCA ACS Srl also supports all Italian resellers of Zenitel Intercom and intelligent communication systems for the civil, industrial, and hospital markets.

Can you share details about some recent joint projects with Zenitel?

Speaking of single-vessel solutions, we are proud of our collaboration on the MN Kronprins Haakon (Fincantieri NB 6255) project for the Norwegian Institute of Marine Research (Imr). We are also pleased to cooperate with Zenitel to supply a complete internal communication system package for this stunning research vessel. We delivered Zenitel EXIGO PAGA, ACM, VSP, CCTV, paging, IPTV systems, and LAN equipment.

RV Kronprins Haakon - Photo © Jessica Cook, Arctic Council Secretariat.

Our most extensive successful joint program with Zenitel was QENF (Qatar Emiri Naval Force). For this program, we delivered a complete bundle of internal communication solutions for 7 vessels, including 4 corvettes, 2 offshore patrol vessels and 1 Landing Platform Dock. The supplied systems included Zenitel EXIGO PAGA (CRV and LPD), SPA (OPV), ACM, VSP, LAN, and IPTV solutions.

What is your vision for the future of critical onboard communication solutions?

We see a growing demand for more and more complex solutions. A seamless and easy integration with third-party systems has become a must. Thanks to the power and flexibility of the EXIGO and ICX/ACM platforms, Zenitel is the best choice to satisfy these demanding requirements, in our opinion.

At Zenitel, we highly value our long-term collaboration with ELCA ACS Srl. Please share the primary reasons for your continued partnership with our company.

When choosing the best communication solutions for our customers in challenging environments, we put quality and expertise first. Zenitel products guarantee high performance and  maximum reliability, ensuring long-term customer satisfaction.