Zenitel has delivered a unified audio platform that manages all critical communication needs under one umbrella. Using a single operator telephone, the hospital security personnel are now able to manage operational, security, and safety communications.
Truck Scale Intercoms - Weighing in on Clear Conversations
Zenitel and B-TEK Scales are streamlining logistics with a self-service truck scale intercom solution with noise cancelling that provides clear communication between truck drivers and scale operators.
A Truck Scale Intercom Solution
In the United States, trucking is often referred to as the backbone of the American economy, and for good reason. The trucking industry plays a critical role in the manufacturing, transporting, inventorying, and the buying and selling of goods.
Truck scales are platforms that accurately measure vehicle weight. Various industries use them, including recycling, waste, aggregates, manufacturing, agriculture, and transportation.
An additional use of truck scales is to sell commodities such as wheat and corn and recycled products such as metals. The net weight of a truck provides direction on how much material is being picked up or dropped off, so proper inventory and compensation can be determined.
B-TEK Scales
B-TEK Scales in Canton, Ohio, is a leading manufacturer of truck scales – full electronic digital, analog, and electro-mechanical – spanning across all industries from agriculture to waste and more.
Bryan Carlton, product manager, needed an intercom solution for their truck scales to ensure clear communication. The system had to work seamlessly between a truck driver and the scale office operator.
Carlton says, “The environment in which our scales operate are loud: there’s noise from the diesel engine truck in addition to general noise in the area, as the scales operate outdoors. We needed a solution that would provide two-way communications and eliminate background noise. We also needed a solution that would work well in rain, sun, dust, cold, and other environments.”
He explains that a truck driver needs to hear instructions and provide information, such as a truck number, without leaving the truck. The scale operator inside the office must clearly hear and communicate directions, ensuring accurate weight readings and proper guidance.
Carlton says, "For safety, the driver should stay in the truck since the scales can be slippery when wet or can be uneven. The scale deck has a sight rail, making it an uneven surface, like driving up to an ATM instead of entering a bank. Previously, drivers had to exit the truck, talk to someone, then return, which was time-consuming and less safe. The Zenitel intercoms eliminate these steps, enhancing safety and reducing transaction times significantly."
B-TEK Scales and Zenitel
B-TEK Scales has integrated Zenitel’s TCIS-2 and TCIS-3 IP intercoms into its SKYNET 2050 system. This system includes TCIV-2+ IP video and audio intercoms, enhancing the use of the self-service kiosk. The kiosk is now utilized in agriculture and farming facilities, asphalt plants, and gravel yards. It is also implemented in an electric plant and a major seaport located in the Florida area.
The kiosk makes it possible to run operations entirely unattended. It can manage transactions autonomously when paired with software solutions like B-TEK’s ScaleSoft truck management software. This automation frees up operators to take on other critical duties within the company, enhancing overall productivity.
Most drivers need to keep their trucks running while standing at the scale. It can be challenging for scale operators to hear them clearly through standard intercom systems. This is where Zenitel's noise-cancelling, weather-resistant intercoms excel. The intercoms proactively enhance call quality with built-in intelligent audio functionality. Specific features of the Zenitel intercoms that achieve that include:
- Audio Broadcast up to 105 db - Overcomes the engine noise
- Noise Reduction - Removes the engine noise during the call
- Auto Volume Control - Adjusts volume for each conversation
- Auto Gain Control - Regulates the audio volume from the gate station
Applications
Inside the weigh station, operators use Zenitel’s ITSV-4, IP Desk Video Intercom with a 5" screen to answer the call from the intercom in the kiosk to speak with truck drivers.
In some applications, B-TEK Scales has added accessories such as station backboxes (for installations outside of kiosks) and windscreens to improve the sound clarity in wide-open, windy areas.
"B-Tek has been a valuable partner of Zenitel for years," says Matt Scott, MidAtlantic Regional Sales Leader for Zenitel Americas. "With their vast technical knowledge of their customer sites and our products, they have been able to deliver the best audio possible in the toughest of conditions."
Together, B-TEK Scales and Zenitel are helping businesses streamline processes, centralize operations, and reduce costs with a state-of-the-art intercom solution. This weighing solution accurately provides weight and delivers crystal-clear sound quality, robust security, and an intuitive interface without additional software. It does not require expensive server infrastructure, offers flexible connection capabilities through an open API, and uses industry-standard protocols. The system can easily be expanded by simply adding a device, making it adaptable to various operational needs and business growth.
Products and Solutions:
TCIV-2+ IP and SIP Video Intercom
ITSV-4, IP Desk Video Intercom with 5" Screen
IC-EDGE Video Entry Kit - ITSV-5 Desktop Station/TCIV-2+ IP Video Intercom /TA-1 Back Box
B-TEK SKYNET 2050 Self-Service Kiosk
For more information:
More customer stories
Østfold Hospital Kalnes
Zenitel’s helps keeping people and asset safe, secure, and informed. We are proud to see our solutions meeting critical communication needs to a hospital that is busy serving a thriving community in Kalnes, Norway.
IP audio solution to Indian Railways
Zenitel delivers a future ready IP audio solution that elevates passenger experience in Mumbai, Indian Railway.
London Bridge Station upgrades its ASL PAVA system with Zenitel
Ensuring safety and efficiency at one of the world’s oldest railway stations with innovative communication technology from Zenitel.
Zenitel strengthens London Underground’s Jubilee Line system
The upgrade delivered outstanding sound quality across the transportation network via a new Public Address and Voice Alarm system.
Truck Scale Intercoms - Weighing in on Clear Conversations
Zenitel and B-TEK Scales are streamlining logistics with a self-service truck scale intercom solution with noise cancelling that provides clear communication between truck drivers and scale operators.
Professional Audio Solution for Avani Hotel
The Avani Hotel, renowned for its comfort and connections, is situated in the heart of Dubai next to the famous Ibn Battuta Mall. Seeking to improve
the audio experience for guests, the hotel commissioned a professional distributed AV system to provide zonal background music (BGM) and live paging coverage across the building’s fifteen floors.
PAVA system for train station | Holmestrand Station
Holmestrand train station is a station engineered into the mountainside of the Holmestrand municipality along a tunnel 12km in length. The client needed a PAVA system for train station. It had to deliver high STI levels in challenging, highly reverberant environments. The system also needed to offer proven reliability and performance without compromising full EN 54 compliance.
Public Address & Voice Alarm System for airports | Göteborg Airport
Göteborg Landvetter Airport is undertaking several expansion projects to enhance terminal facilities, parking, and essential services, improving the passenger experience. A key component is the implementation of a new state-of-the-art Public Address and Voice Alarm System for airports.
Railways Public Address System | St. Pancras International Rail Terminal
This customer success story reflects on the needs of the customer - London Continental Railways (LCR) and Union Railways North (UCN) and how Zenitel's railways public address system (from Zenitel's Transportation Solution portfolio) helped them achieve the results.
Long-Line Public Address (LLPA) system at Docklands Light Railway
The Docklands Light Railway (DLR) needed a Long-Line Public Address (LLPA) system for their network. This network serves central and east London, including Lewisham, Tower Gateway, Bank, London City Airport, and Canary Wharf.
Zenitel unifying stadium and arena sound system | U-Arena, Paris
Let your voice be heard with our Stadium and Arena Sound System. Zenitel, an audio industry-leading expert, delivered a comprehensive EN54 compliant, multi-zoned sound system for the U-Arena’s public and performance spaces. Our audio communication solution is designed specifically for stadiums and arenas, ensuring top-notch audio quality and performance.
Integrated Public/Passenger Announcement System at Nagpur Metro
HEINRICH India, a leading provider of rail audio solutions across India, and Telecom contractor Larsen & Toubro secured the project. They were to design and deliver an integrated state-of-the-art Passenger Announcement System (PAS) and Passenger Information Display System (PIDS). This project aimed to realize MahaMetro’s commitment to Nagpur.
Public Address System for Scotland’s Railways
Zenitel delivered a Long Line IP-based Monitored Public Address system to railway stations throughout Scotland, combined with a centralised control system to help provide effective remote monitoring and control of ScotRail’s sites.
Integrated audio solution for The World Expo
Zenitel delivered an integrated audio solution, site-wide PAVA/BGM system for the world-renowned exhibition of innovation, technology and sustainability.
Crossrail Elizabeth Line
Zenitel delivered VIPA Public Address technology to provide clear audio over the full 118km length of the Crossrail Elizabeth Line. This included delivery of station PAVA systems and IP integration to the line control system.
Malta Airport
Cost-effective PAVA solution, securing and streamlining Malta International Airport’s operations.
Gatwick Airport
Inovative multi-node distributed Public Address and Voice Alarm system to streamline operations for Gatwick Airport’s South Terminal.
Oslo Airport
Flight tower communication towards the command center and intercom devices to the terminals.
Klang Valley Mass Rapid Transit
Zenitel deploys a sophisticated multi-node display system to improve the passenger experience for the Malaysian railway line.
Tunelový Rozhlas, Slovakia
EN 54-compliant voice alarm to handle the challenging acoustic environment.
Hornberg Tunnel, Germany
Zenitel’s Center of Excellence, Scanvest, led a successful upgrade of the Hornberg Tunnel, Germany.
London Underground, UK
Zenitel’s advanced Public Address and Voice Alarm and Long Line PA technology helps to make journeys on the London Underground safer and more secure.
Oslo Central Station
Emergency communication system at critical points within the station that connects passengers and staff to control room operators.
Pragati Maidan Tunnel
SOS and Public Address system provides clear communication for state-of-the-art tunnel project.
Aarhus Light Rail
Dependable and dynamic Communication Solution for use in the event of an emergency.
Norway’s national railway
Reliable PAVA systems for Norway’s primary state-owned railway company, Bane NOR.
Securing West Bend Mutual Insurance Company
In what seemed like overnight, the COVID pandemic altered the way that we live – from how we socially interacted, to how and where we spend personal time, to travel, and more.
Zenitel’s PAVA solution saves costs at Dubai Healthcare City
Zenitel has successfully delivered an EN54 compliant PAVA system in line with local civil defense requirements.