The upgrade delivered outstanding sound quality across the transportation network via a new Public Address and Voice Alarm system.
Railways Public Address System | St. Pancras International Rail Terminal
This customer success story reflects on the needs of the customer - London Continental Railways (LCR) and Union Railways North (UCN) and how Zenitel's railways public address system (from Zenitel's Transportation Solution portfolio) helped them achieve the results.
Railways Public Address System
The Requirement
London Continental Railways (LCR) and Union Railways North (UCN) required the design, development, installation, and commissioning of an entire Station Control System (SCS). This was part of the CORBER consortium supplying to London’s St Pancras International high-speed rail terminal. With 125 years of experience, experts in the Transportation industry, Zenitel's Railways Public Address System has a proven track record. Zenitel has thousands of successful project implementations, consistently meeting and surpassing customer expectations.
The £1.2m contract included the required integration of over 8,000 field devices across 16 subsystems. These subsystems included CCTV, BMS, network switches, Passenger Help Points, Zenitel-supplied Long Line Public Address and Voice Alarm. Additionally, they included Access Control, Passenger Information Systems (PIS), vehicle barriers, and PABX.
The Solution
Zenitel’s solution, from the Railways Public Address System portfolio, was iVENCS - an intuitive 3D control system, designed and developed over a 4-year R&D programme, complying with TickIt ISO 9000-3 software quality practices and procedures, providing an alternative to the existing SCADA-based systems in the market. iVENCS’ advanced features allows for tiered user role operation across multiple sites, fail-over and redundancy between operational and backup locations, monitoring and control of all safety subsystems from a number of synchronised workstations, situated in the Eurostar control rooms amongst others located about the station. iVENCS uses open source technologies, enabling long term development and support of the iVENCS platform without vendor lock-in.
The Result
Following successful delivery against strict time and budget constraints, Zenitel won a number of awards including ‘Best AV/IT Project’ and ‘Systems Product of the Year 2008’. Since the project, Zenitel have been providing support with the maintenance of the site, with daily remote health checks along with a support and maintenance strategy aimed at reducing overall lifecycle costs. The result has led iVENCS to achieve the highest availability figure out of all systems at St Pancras.
Key Information
Zenitel Solutions
Public Address and Voice Alarm
Key Products
iVENCS
Market segment
Rail Infrastructure
End customer
London Continental Railways (LCR)
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